Pakistan-native AI voice, chat, escalation, and operations

Autonomous AI Call Center OS for Enterprises

VoxOS deploys Urdu and English AI agents across inbound calls, outbound follow-ups, WhatsApp/SMS chat, appointment workflows, lead qualification, support triage, CRM updates, helpdesk boards, transcripts, reporting, and supervisor escalation.

Let AI handle 70-80% of repetitive customer operations while your human teams focus on high-value sales, sensitive cases, approvals, and relationship management.

Plan My AI Call Center Explore Platform

70-80%

Workload Automated

24/7

Inbound Coverage

Urdu + EN

Native Context

Live AI Operations Command Center

Voice, chat, CRM, helpdesk, supervisors, and reporting in one operating layer

Live
Inbound AI Queue
Clinic reschedule AI handled
Real estate viewing Booked
Complaint escalation Supervisor

"آپ کی درخواست نوٹ کر لی گئی ہے، میں ابھی آپ کا نیا وقت کنفرم کر دیتا ہوں۔"

Urdu AI Agent Sample

AI Agent

Supervisor

Reports

CRM Updated

342

Tickets Routed

119

Follow-ups Sent

1,284

QA Score

96%

Next best action

Escalate refund approval to floor supervisor with full transcript and sentiment summary.

Platform Capabilities

A complete AI operating layer for customer-facing teams.

VoxOS does the repetitive operational work that slows down sales, support, admissions, bookings, collections, and service teams.

Inbound AI Voice Agents

Answer high-volume calls, identify intent, solve routine requests, book appointments, capture leads, and escalate complex cases.

Outbound Follow-up Agents

Run confirmations, reminders, reactivation, missed-payment nudges, lead callbacks, and post-service check-ins.

WhatsApp/SMS Chat Agents

Continue conversations across text channels with memory from calls, forms, campaigns, and previous support history.

Urdu + English Local Context

Support culturally natural Urdu, English, and mixed conversations for Pakistani sales and service workflows.

Human Supervisor Escalation

Route sensitive, angry, high-value, or approval-based cases to humans with transcript, summary, reason, and recommended action.

Transcripts & Summaries

Generate searchable call records, structured summaries, customer intent, sentiment, objections, and compliance notes.

CRM + Lead Pipeline Automation

Create contacts, update fields, move pipeline stages, assign agents, trigger reminders, and track conversion outcomes.

Helpdesk & Kanban Operations

Open tickets, prioritize cases, move cards, attach context, and keep operations boards clean without manual admin work.

Appointments, Memory & Reporting

Reschedule, cancel, text back missed callers, remember cross-channel context, and report on quality, cost, conversion, and latency.

Vertical Solutions

Built around real Pakistani customer journeys, not generic chatbot scripts.

Each deployment includes industry-specific intents, objection handling, escalation rules, pipeline actions, and local language prompts.

Pain Point

Impact Metric

VoxOS Solution

Urdu Script Sample

Automated Ops Action

Live Demo Experience

Simple voice and chat demo.

A straight sample of how VoxOS speaks in Urdu and English, then continues the conversation in chat.

Demo Mode

AI Voice Call

VoxOS Urdu Agent

Short Urdu + English replies

Intent

Handoff

Latency

~450ms

Chat Preview

CRM
Next
Request Demo Call

Open Enterprise Stack

More flexible, more operational, and more cost-effective than locked-in automation tools.

VoxOS connects your calling, chat, CRM, calendars, lead boards, helpdesk, BI dashboards, and custom workflows into one AI operating layer. You keep control of your process, your data, and your growth path.

CRM Freedom

Use your existing CRM or pipeline. VoxOS updates contacts, stages, tasks, notes, owners, and outcomes automatically.

Call + Chat Operations

Unify calls, WhatsApp, SMS, web forms, support requests, and callbacks with persistent customer memory.

Custom Workflows

Design approval paths, escalation rules, campaign sequences, ticket movement, lead scoring, and supervisor alerts.

BI + Reporting

Track call quality, sentiment, response speed, cost per resolution, conversion rate, no-shows, and agent performance.

Pricing in PKR

Simple MRC + setup pricing that stays profitable at real call volume.

Most AI voice platforms separate monthly platform fees, usage, and enterprise implementation. VoxOS keeps that same commercial discipline, but packages managed setup, Urdu/English AI flows, CRM operations, and included minutes into Pakistan-friendly plans.

Starter AI Desk

PKR 25k/mo

For small teams that want AI to answer calls, recover missed leads, and log basic customer context.

1,000 AI voice minutes included

Approx. 300-500 calls/mo • Overage: PKR 15/min

  • Inbound AI voice agent, 1 use case
  • Missed-call WhatsApp/SMS follow-up
  • Basic Urdu + English script tuning
  • Call transcripts, summaries, and CRM notes
  • 2 concurrent calls, standard support

OTC setup from PKR 50k

Start Assessment
Best Commercial Fit

Growth AI Call Center

PKR 55k/mo

For sales, support, clinics, academies, real estate, and dealerships that need inbound + outbound automation.

4,000 AI voice minutes included

Approx. 1,300-2,000 calls/mo • Overage: PKR 12/min

  • Inbound + outbound AI agents, 3 use cases
  • Appointment booking, reminders, reschedule, and cancellation
  • WhatsApp/SMS continuity with customer memory
  • CRM pipeline movement, lead tagging, and task creation
  • Human handoff with transcript, summary, and sentiment
  • 5 concurrent calls, priority support

OTC setup from PKR 85k

Deploy Growth OS

Business AI Operations

PKR 95k/mo

For serious operations that want AI handling calls, chat, CRM, helpdesk, QA, reporting, and supervisor workflows.

10,000 AI voice minutes included

Approx. 3,300-5,000 calls/mo • Overage: PKR 10/min

  • All Growth features, 8 use cases
  • Helpdesk, Kanban, ticket routing, and SLA workflows
  • QA scoring, supervisor dashboards, and performance reports
  • Advanced Urdu/English knowledge base and objection handling
  • 10 concurrent calls, monthly optimization review

OTC setup from PKR 150k

Talk to Strategy Team

Enterprise volume

For 20,000+ monthly AI voice minutes, multi-branch routing, private deployment, custom dashboards, or strict governance, pricing starts from PKR 175k/mo with volume-based overage from PKR 7/min.

Pass-through charges

Telecom/SIP, WhatsApp/SMS, premium TTS fallback, and third-party platform fees are billed at cost or cost-plus where applicable.

Fast Launch Plan

A practical 2-3 day path from audit to live AI operations.

Day 1

Config & Integrations

Connect calling, WhatsApp/SMS, CRM, calendars, lead boards, and support workflows.

Day 1-2

RAG Data + Prompt Tuning

Load FAQs, policies, offers, scripts, objections, service rules, and Urdu/English tone guidance.

Day 2

QA + Escalation Rules

Test flows, edge cases, call quality, supervisor handoff, ticket routing, and reporting fields.

Day 2-3

UAT + Go-Live

Shadow launch, monitor transcripts, tune prompts, review dashboards, and move live traffic gradually.

AI Transformation Call

Map your call center workload and identify what AI can automate in the first 72 hours.

We review your calls, channels, scripts, CRM stages, support flows, escalation rules, and reporting gaps, then design your VoxOS deployment plan.

Book AI Transformation Call